Privacy Policy

Last Updated: September 5, 2026

Redemption Shield® (“Redemption Shield,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit redemptionshield.com, purchase products, create an account, contact us, subscribe to communications, interact with our advertising or social media, or otherwise use our website, products, or services.

By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy does not govern the independent privacy practices of third parties that we do not own or control. Third party services may maintain their own privacy policies and terms, which we encourage you to review.

Information We Collect

The information we collect depends on how you interact with Redemption Shield®.

Information You Provide to Us

When you place an order, create an account, contact us, subscribe to communications, request customer support, submit a review, participate in a promotion, or otherwise interact with us, we may collect information such as:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account information
• Order and transaction information
• Products purchased or considered
• Communications with customer service
• Reviews, testimonials, or other information you voluntarily submit
• Marketing and communication preferences
• Other information you voluntarily provide

Payment Information

Redemption Shield® currently offers or may offer payment processing through third party payment providers, including PayPal, Stripe, and Square.

When you make a purchase, information necessary to complete and support the transaction may be provided to the payment processor you select. This may include your name, billing address, shipping address, email address, telephone number, purchase amount, order information, transaction identifiers, and other information reasonably necessary to process, authenticate, secure, refund, or support the transaction.

Depending on the payment method used, payment card or financial information may be collected and processed directly by the applicable payment provider rather than stored directly by Redemption Shield®.

PayPal, Stripe, and Square maintain their own privacy, security, fraud prevention, and data processing practices. Information processed directly by those companies may also be subject to their respective privacy policies and terms.

We do not control how an independent payment provider uses information it collects directly from you for its own purposes.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, server logs, analytics technologies, pixels, and similar technologies.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages or websites
• Approximate location derived from an IP address
• Date and time of visits
• Website interactions
• Shopping cart activity
• Referral information
• Cookie or similar identifiers
• Information concerning how visitors use our Website

We may use this information for Website functionality, security, fraud prevention, analytics, troubleshooting, marketing, advertising, and improving our Website and customer experience.

Google Analytics

We use Google Analytics to help us understand how visitors use the Redemption Shield® Website and to improve Website performance, content, navigation, marketing, and the customer experience.

Google Analytics may collect information such as:

• Pages visited
• Approximate geographic location
• Browser and device information
• Session and interaction information
• Referring websites or sources
• Dates and times of Website visits
• Website and ecommerce interactions
• Cookie or similar identifiers

Google Analytics may use cookies and similar technologies to collect and process information concerning Website activity.

Information collected through Google Analytics may be transmitted to and processed by Google in accordance with Google’s applicable privacy practices.

We use this information to better understand Website traffic, customer interactions, Website performance, and how visitors find and use Redemption Shield®.

Where required by applicable law, visitors will be provided with appropriate choices regarding analytics cookies and similar technologies.

You may also control or delete cookies through your browser settings.

How We Use Your Information

We may collect and use personal information for legitimate business purposes, including to:

• Process, fulfill, ship, and manage orders
• Process payments, refunds, returns, exchanges, and other transactions
• Communicate with you regarding an order or customer service request
• Provide customer support
• Maintain customer accounts
• Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized transactions
• Maintain and improve our Website, products, services, and customer experience
• Analyze Website traffic and usage
• Maintain business and transaction records
• Send marketing or promotional communications where permitted by law
• Administer promotions, discounts, affiliate programs, or other programs
• Protect our legal rights and the rights of our customers and others
• Enforce our Terms and Conditions and other policies
• Comply with tax, accounting, regulatory, legal, and other obligations
• Establish, exercise, or defend legal claims

We may also use information for other purposes disclosed to you at the time it is collected or with your consent where required.

Email and Marketing Communications

If you subscribe to our mailing list, request promotional communications, or otherwise consent to receive marketing communications, we may use your contact information to send information regarding Redemption Shield® products, promotions, educational content, company news, and other offers.

You may unsubscribe from marketing emails by using the unsubscribe option provided in the communication.

Unsubscribing from marketing communications does not prevent us from sending transactional or service related communications, such as order confirmations, shipping notices, account notices, responses to customer service requests, or other communications necessary to provide services to you.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, maintain shopping carts and sessions, understand Website usage, improve performance, prevent fraud, and support advertising or marketing activities.

Some cookies are necessary for the Website to function properly. Others may be used for analytics, preferences, or advertising.

Third party services used on our Website may also place or access cookies or similar technologies in accordance with their own privacy practices.

Where required by applicable law, we will provide appropriate choices concerning nonessential cookies or similar technologies.

You can also control certain cookies through your browser settings. Disabling cookies may affect the operation or functionality of portions of the Website.

WooCommerce and Ecommerce Services

Our online store is operated using WooCommerce, which provides ecommerce functionality that allows customers to browse products, maintain a shopping cart, place orders, and complete transactions through our Website.

When you place an order, information such as your name, email address, telephone number, billing address, shipping address, order contents, transaction information, account information, and other information necessary to process and fulfill your purchase may be processed through our WooCommerce based Website.

Depending on the extensions and services used with WooCommerce, information necessary to complete a transaction may also be provided to payment processors, shipping providers, fraud prevention services, tax services, or other service providers involved in completing or supporting your transaction.

WooCommerce related extensions and third party services may have their own privacy practices and policies.

Information Sharing and Disclosure

Protecting our customers’ personal information is important to Redemption Shield®.

We disclose personal information only as reasonably necessary to operate our business, provide products and services, process transactions, fulfill orders, protect our Website and customers, comply with applicable requirements, or for other purposes described in this Privacy Policy.

We may disclose personal information in the following circumstances.

WooCommerce and Ecommerce Providers

We use WooCommerce and related ecommerce technologies to operate our online store.

Information necessary to process and manage purchases may be processed through our WooCommerce Website and applicable extensions or integrated services.

PayPal

We use PayPal as a payment option.

When PayPal is selected or used in connection with a transaction, information necessary to process, authenticate, secure, and support the payment may be provided to PayPal.

PayPal may process information in accordance with its own privacy statement and applicable terms.

Stripe

We use Stripe to process certain electronic and credit or debit card payments.

When Stripe is used to process a transaction, information necessary to process, authenticate, secure, refund, or support that transaction may be transmitted to Stripe.

Payment card information submitted through Stripe may be collected directly through Stripe’s payment technology rather than being stored directly by Redemption Shield®.

Stripe processes information in accordance with its applicable privacy policies and terms.

Square

We use Square for certain payment processing and transaction services.

Information necessary to complete, authenticate, secure, refund, document, or support transactions processed through Square may be provided to Square.

Square may process certain information as a service provider to Redemption Shield® and may process other information for its own legally permitted purposes.

Information processed by Square is subject to Square’s applicable privacy notices and terms.

Google Analytics

We use Google Analytics to measure Website usage and better understand how visitors interact with Redemption Shield®.

Google may receive Website usage information, device and browser information, approximate geographic information, cookies or similar identifiers, and other analytics information generated through use of our Website.

We use this information for analytics, Website improvement, performance measurement, and understanding customer interactions.

Other Service Providers

We may also disclose personal information, as reasonably necessary, to service providers that assist us with:

• Website hosting and maintenance
• Shipping and delivery
• Email and customer communications
• Website security
• Fraud prevention
• Accounting and business administration
• Customer service
• Marketing and advertising
• Data analytics
• Other services necessary to operate Redemption Shield®

Service providers receive information only as reasonably necessary to perform their services, subject to applicable contractual and legal requirements.

Business Transfers

If Redemption Shield® is involved in a merger, acquisition, financing, restructuring, sale of assets, transfer of ownership, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction to the extent permitted by applicable law.

Legal Requirements

We may collect, preserve, use, or disclose information when we have a good faith belief that doing so is reasonably necessary to:

• Comply with applicable law, regulation, legal process, subpoena, court order, or governmental request
• Fulfill legal, regulatory, tax, or accounting obligations
• Prevent, detect, or investigate fraud, unauthorized transactions, security incidents, or other unlawful activity
• Protect the security and integrity of our Website, systems, customers, and business
• Enforce our agreements, policies, and legal rights
• Protect the rights, property, safety, and security of Redemption Shield®, our customers, employees, or others

Third Party Websites and Services

Our Website may contain links to third party websites or integrate services provided by third parties.

Redemption Shield® does not control the privacy practices of independent third parties.

When you leave our Website or interact directly with a third party service, the collection and use of your information may be governed by that third party’s privacy policy and terms.

We encourage you to review the privacy policies of third party websites and services before providing personal information.

Third Party Payment and Service Provider Privacy

The third party companies identified in this Privacy Policy maintain their own privacy policies and practices.

We encourage customers to review the privacy policies of Google, PayPal, Stripe, Square, WooCommerce, and other third party services they choose to use.

Redemption Shield® is responsible for personal information that we collect and control. Third parties may be separately responsible for information they collect or process under their own privacy policies and applicable law.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

However, no Website, network, database, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of passwords and other account credentials associated with your account.

If you believe your interaction with us is no longer secure, please contact us promptly.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining business and transaction records, complying with tax and accounting obligations, preventing fraud, resolving disputes, enforcing agreements, and meeting other legal or regulatory requirements.

Different categories of information may therefore be retained for different periods.

Certain transaction, tax, accounting, warranty, fraud prevention, or legal records may need to be retained for longer periods where required or reasonably necessary.

When personal information is no longer reasonably necessary for the purpose for which it was collected and we have no continuing legal or legitimate need to retain it, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

International Customers and Data Transfers

Redemption Shield® is based in the United States and serves customers in the United States and internationally.

If you access our Website or purchase products from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

These countries may have privacy and data protection laws that differ from those in your country.

Where applicable law requires safeguards for international transfers of personal information, we and our service providers may rely upon legally recognized transfer mechanisms appropriate to the circumstances.

Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request confirmation of whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a portable copy of certain information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Opt out of certain targeted advertising, sale, sharing, or profiling where applicable
• Request information concerning certain third parties to whom personal information has been disclosed where applicable
• Appeal certain decisions concerning a privacy request where applicable
• Submit a complaint to an applicable data protection or regulatory authority

These rights vary by jurisdiction and are subject to exceptions and limitations under applicable law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Minnesota Privacy Rights

Minnesota residents may have additional rights under the Minnesota Consumer Data Privacy Act where that law applies.

Depending on the circumstances and applicability of the law, these rights may include accessing personal data, correcting inaccuracies, requesting deletion, obtaining certain data in a portable format, obtaining information concerning certain third parties, and opting out of certain processing involving targeted advertising, sale of personal data, or profiling.

Requests may be submitted using the contact information provided below.

Where applicable law provides a right to appeal a decision concerning a privacy request, you may contact us using the same information and indicate that you are submitting a Privacy Appeal.

European Economic Area, United Kingdom and Other International Privacy Rights

Individuals located in the European Economic Area, United Kingdom, or other jurisdictions with applicable data protection laws may have additional rights concerning their personal information.

Depending on applicable law and the circumstances, these rights may include access, correction, deletion, restriction, objection, portability, withdrawal of consent, and the right to complain to an appropriate supervisory authority.

Where our processing relies on consent, you may withdraw that consent subject to applicable law.

Where processing is necessary to perform a contract with you, comply with a legal obligation, or pursue a legitimate business interest recognized by applicable law, we may process information on those grounds as appropriate.

Privacy Requests

To exercise an applicable privacy right, please contact us at:

support@redemptionshield.com

Please identify your request as a Privacy Request and provide sufficient information for us to understand and appropriately respond to your request.

We may need to verify your identity before fulfilling certain requests in order to protect your personal information from unauthorized access or deletion.

Where permitted by applicable law, an authorized agent may submit certain requests on your behalf. We may require appropriate verification of the agent’s authority.

We will respond to valid requests within the period required by applicable law.

If we deny a request in whole or in part, we will provide information regarding the decision and any available appeal rights where required by law.

Children’s Privacy

Our Website and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13 without appropriate parental or guardian authorization.

If we learn that personal information from a child has been collected in circumstances where parental or guardian consent was required, we may take appropriate steps to delete the information.

Parents or guardians who believe a child has provided personal information to us may contact us at support@redemptionshield.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, Website, services, technologies, privacy practices, or applicable requirements.

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

Where required by applicable law, we may provide additional notice of material changes or request consent before applying materially different practices to previously collected personal information.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

Redemption Shield®
100 River St N. #745
Delano, MN 55328
United States

Email: support@redemptionshield.com
Phone: 763-226-9639

For privacy related requests, please include Privacy Request in the subject line or at the beginning of your communication.